Please read our terms and conditions before making a purchase.
We inform that on May 25, 2018 the Regulation (EU) 2016/679 (April 27, 2016) of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data will come into force, which repeals Directive 95/46/EK (Regulation), that sets out new obligations in personal data processing.
By visiting the website www.averto.lv and shopping on it, the user agrees to these terms. In case the user does not agree to the terms of the Portal, we ask not to visit and use the website www.averto.lv, as well as not to use the materials posted on it and the services offered.
Averto respects the privacy of its clients, business relations and users of the online store. All personal data obtained is protected and processed with respect to confidentiality.
Data that the user actively sends us (for example, name, e-mail address, phone number) is used to, for instance, contact the user. Data on how the user uses our websites and applications is collected for the purposes of statistics to improve our websites and applications and show adapted content.
To improve the Averto online store, understand the visitor of the online store and create suitable advertising, Averto obtains information on your personal data and ways of browsing the online store, as well as learns if you have entered the online store through any of our advertising partners. Averto obtains, for example, such data: country, city, time, products viewed, length of stay in the online store, IP address, the way you entered the online store, the place from which you left the online store, the device you used, when visiting our online store.
When making an order you will have to submit information regarding the delivery address: name, surname, phone number, e-mail address, delivery address, post code or company name, company registration number, legal address, VAT payer number (if any).
This data will be used for such purposes: to inform about the status of the order completed; to fulfil the obligations of delivery and after-sales; to prepare an invoice; to improve our services; to solve questions and complaints; to personalise marketing activities.
In the Averto online store you can create a wish-list which is saved so that you can see it when returning to the online store.
We may record phone conversations with our customer service centre for the purposes of training, evaluation and quality control. You will be informed about this when you contact our customer service centre by phone. The obtained (personal) data will be used only for the purposes mentioned above.
The recorded phone conversations are stored and protected so that they are not available to outsiders and are not stored longer than necessary to achieve the purposes set out.
To improve the Averto online store, understand the visitor of the online store and create suitable advertising, we obtain information from your computer or device, for example, country, city, time, products viewed, length of stay in the online store, IP address, the way you entered the online store, the place from which you left the online store, the device you used, when visiting our online store. This data is summarised by such service providers as Google, Facebook, Yandex, AdForm, Adobe Flash Player and others. This means that data may be stored in servers located outside of Europe where different legislation regarding personal data processing exists. These third parties follow the principles of Privacy Shield set out in the Privacy Shield programme of the U.S. Department of Commerce. Companies that follow these principles and the programme are regarded as compliant to the personal data rules in Europe. With Your permission the applications provide you with location service, for example, Averto search.
Averto may transfer your data to third parties for such purposes: if you have agreed to such transfer of data; to fulfil the contract concluded with you; to deliver the products purchased and if determined by law.
Averto will take measures to adequately protect your personal data. To ensure this, we use means appropriate to our activities, the size and type of the company and the type of the data processed. Our activities prevent unauthorized access to data, alteration, disclosure or loss of data.
If you will not allow to use your data for the purposes of direct marketing, Averto will stop using your data for these purposes. You will no longer receive commercial emails from Averto, for example, news.
You can request information on your personal data available to Averto. If this data is not correct, you can request Averto to change it.
Cookies are a small piece of information that is automatically recorded on the hard disk of your computer, tablet or phone when visiting a website. This allows the portal to “remember” respective input data and settings (for example, login name, language, font size and other display settings) during a time period, and you do not have to repeat them each time you visit the portal.
Most internet browsers are set up to accept cookies, but you can accept or decline cookies, changing the settings of the browser. However, if the cookies are completely disabled, it is possible that you will not be able to use all functions of the online store.
The online store also uses transfer cookies to show suitable advertisements to visitors that visit the online store repeatedly. These cookies allow creating your browsing profile to show advertisements according to your interests. Advertisements are shown on the online stores of advertising partners and on social media.
If during the visit of the online store you have signed in to Facebook, YouTube, Twitter, Pinterest or Google+, your visit might be connected to your social media profile. Therefore, you can use social media buttons such as Facebook, YouTube, Twitter, Pinterest or Google+ in the online store. For example, if you press the Facebook symbol “like”, the browser will send the respective information to the service provider and store it there. This service provider obtains information about the pages your IP address visited on the online store.
Averto uses Google Adwords and Analytics remarketing service to show the visitors of Averto advertisements on third party online stores (including Google). This means that we show advertisements to, for instance, those visitors that have not finished the ordering process or have just completed an order. They can be text or display advertisements Google Display Network.
If you have any questions on this privacy and cookie notice, contact Averto.
Averto, Information was last updated on April 16, 2023
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